Using Remote Asset Management to Thrive in Today’s Digital First Workplace

Having full IT asset visibility is critical on many levels. 

Besides increasing workplace efficiency and cybersecurity, it’s also integral for reducing downtime and maximizing asset ROI.  

However, with so many employees now working remote or hybrid positions, visibility can be a bigger challenge than ever. That’s where remote asset management comes in. 

What is Remote Asset Management?

Remote asset management is a process that allows IT teams to monitor, maintain, and optimize assets from a distance, just as they would if they were doing it on-site. 

In the past, when the majority of employees worked on-site, monitoring IT assets like desktops, laptops, mobile devices, and other equipment was usually done in person. But in recent years, there’s been a major shift in the modern working arrangement. 

According to Gallup research, as of 2025, 52% of US employees now work hybrid, and 27% work exclusively remotely. 

For example, an IT team can:

• See the location of each asset
• See the specific assets each employee is using
• Monitor IT performance
• Determine when maintenance needs to be done
• Monitor security
• Run system diagnostics 
• Diagnose and resolve issues

That way, even if an employee was in another state or country, an IT team essentially has the same level of visibility that they would if they were in the same building. 

In turn, they can get the most from their IT assets, increase business continuity, reduce security risks, and much more.

Key Features of Remote Asset Management Software

1. Real-Time Monitoring and Tracking of Assets

Technology, like built-in sensors and GPS, allows an IT team to keep tabs on the exact location of an asset, who’s using it, when an employee is online, and the general status. 

This helps prevent the misuse of IT assets, ensures that remote employees are working when they’re supposed to, and offers insights into the overall performance of IT inventory. And if an asset is stolen, this can potentially aid in its recovery. 

That way, an IT team can maintain full visibility when managing assets from afar without the need to be physically present. 

2. Asset Inventory Management and Tracking

Whether you only have a handful of IT assets in your inventory or thousands, it’s crucial to have a centralized overview of information like:

• Asset purchase date
• Location
• Owner
• Operating system
• Current condition
• Maintenance schedule
• Warranty expiration

This puts you in the driver’s seat so you can proactively manage your asset inventory to identify long-term trends, ensure compliance, optimize security, and extend the asset lifespan. 

IT asset management software offers a single point of truth, providing all of this information at a glance so you can stay on top of your inventory throughout the entirety of the asset lifecycle. 

3. Remote Maintenance and Troubleshooting Capabilities

Issues are inevitable with IT assets. Fortunately, remote asset management allows an IT team to conveniently perform troubleshooting on devices to diagnose issues and promptly fix the problem. 

That way, they can quickly get a device like a laptop or tablet back up and running with minimal downtime and without the need for an in-person visit. 

As a result, this not only minimizes downtime but also saves money from having to either ship a device back and forth for repair or send a technician to an employee’s location. 

4. Mobile Access

Besides regular employees working remotely or hybrid, it’s also common for IT teams to do the same. 

And when you throw in travel and being scattered across multiple zones throughout the world, the idea of an IT team working from a centralized location is becoming an antiquated concept. 

However, with remote asset management, an IT service professional can access a dashboard through an app or a mobile-friendly platform while they’re on the go. In turn, this leads to maximum visibility, faster response times, and heightened employee support. 

5. Integration

An added plus of most remote asset management tools is that they integrate with many other platforms in your tech stack. 

Some examples include:

• CRM software
• HR tools 
• ERP software
• Accounting platforms
• Help desk tools

For instance, allwhere integrates with several platforms, such as BambooHR, ADP Workforce, and Namely, among others. Through these integrations, it streamlines operations, automates many manual tasks, and tightens workflows so you can get more done in less time. 

Choosing the Right Remote Asset Management Software for Your Business

The first thing to look for is a platform that concentrates on the specific areas of IT management you’re focused on. 

If, for example, you’re looking for robust asset inventory management and tracking with built-in remote equipment retrieval, allwhere is an excellent option. With it, you can conveniently manage IT inventory from a single location and track changes in real time. 

However, if you’re specifically looking to perform troubleshooting and monitor security, platforms like Kandji and NinjaOne are some of the better options. 

Second, software should place an emphasis on simplicity and intuitiveness. This should go without saying, but it’s always best to opt for a platform that’s easy to engage with and has a minimal learning curve. 

Third, integration capabilities are important. Because remote asset management works in conjunction with several other areas of IT management (CRM, HR, etc.), it’s always preferable for software to integrate with your current tech stack. 

Fourth, there’s security. Due to the inherent risks that come with exchanging sensitive information remotely, high-end security is a must. 

Therefore, it’s ideal to choose a platform with comprehensive security features like end-to-end encryption, automatic security updates, automatic logouts, and access logs. 

Finally, only choose a provider with a reputation for top-tier customer support. Odds are, questions or issues will arise at some point, so you’ll want to use a platform that can swiftly resolve them to prevent disruptions.

This can come in the form of a dedicated Q&A resource and 24/7 support. 

Unlock Smarter Remote Asset Management with allwhere

Running a remote-first workplace offers a lot of benefits. But it can also be challenging, especially if you’re managing a large number of remote/hybrid workers with a variety of assets. 

If you’re looking to simplify the lives of your IT team while boosting efficiency and ROI, allwhere should be at the top of your list of remote asset management tools. 

With allwhere, you can take control of your IT assets with one intuitive dashboard that lets you see what’s been deployed, who has it, or where it’s currently being stored in a customized catalog. 

You get a bird’s-eye view of asset inventory management, including when each device was purchased, when it needs to be upgraded, and repair options. 

And when it’s time to retrieve an asset, allwhere can take care of that as well. allwhere can also swiftly deploy a replacement so your team always has access to the most cutting-edge tech. 

Learn more about allwhere’s IT asset management software and get started today. 

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