Ready to manage every device order as one workflow?
Unify requests, approvals, inventory, configuration, logistics, and exceptions — so every order delivers on time, every time.
Every device order, actively managed from request to delivery
allwhere centralizes order oversight and SLA tracking in one place. We coordinate logistics routing, exception handling, onboarding and offboarding. And provide integrated tracking from platform to doorstep, and back again.
01. Order management is not a tracking number.
It's a coordinated system that keeps every order moving, visible, and exception-free.
Request and approval visibility
Capture every request with full context and approvals, so nothing moves without alignment.
Inventory allocation
Allocate from the right source — stock, transfers, or procurement — with real-time availability.
Configuration status
Track device preparation, software, and accessories before anything ships.
Logistics execution
Route, ship, and track with carrier intelligence and performance visibility.
02. One workflow from intake to outcome.
Capture the request
Intake requests from portals, HRIS, or ITSM with complete context.
Policy and approvals
Enforce policies and approval chains automatically.
Allocate or procure
Reserve inventory or trigger procurement when needed.
Configure and stage
Prepare devices with software, data, and accessories.
Ship and monitor
Route, ship, and track with proactive delivery updates.
Close the loop
Confirm delivery, collect feedback, and handle returns.
03. See and resolve exceptions before employees feel them.
04. The same workflow, the right view for every team.
IT / device readiness
✓ Deployment readiness
✓ Configuration status
✓ MDM status
✓ Exceptions
HR / new-hire readiness
✓ Onboarding status
✓ Start date alignment
✓ Missing information
✓ Employee comms
Finance / spend
✓ Budget and spend
✓ Approvals
✓ Inventory use
✓ Purchase requirements
Operations / logistics
✓ Warehouse staging
✓ Carrier routing
✓ Delivery performance
✓ Exception handling
Employees
✓ Clear delivery updates
✓ Self-serve support
✓ Return assistance
✓ Device guides
05. Outcomes
Fewer manual status checks
Automate updates and reduce repetitive status chasing.
Faster device delivery
Shorten lead times with coordinated execution.
Higher SLA confidence
Meet commitments with proactive exception handling.
Better employee communication
Proactively inform employees at every step.
More accurate order and inventory records
Keep data in sync across systems in real time.
More consistent onboarding & offboarding globally
Standardize workflows across regions and teams.